The objectfve of Statistical Process Control - SPC is to:

Question 1 

The objectfve of Statistical Process Control - SPC is to: 

Select one. 

a. Determine whether a batch of raw materials should be accepted or rejected. 

b. Determine whether a batch of finished goods should be accepted or rejected.

 c.Detect assignable cause variations -as opposed to normal random variations- in the process and correct the process if assignable causes result in too much variation.

d. Fill a notebook with colorful charts. 

                                       

Question 2        

Sanford Corp. bought new technological systems to inspect the quality of products as they come off the production line. In the COST OF QUALRY framework, the expense of operating these high tech inspection systems would be an example of which of the following types of quality-related costs? 

Select one: 

a. Internal failure cost 

b. Quality Appraisal cost 

c. External failure cost 

d. Rework cost

Question 3 

In Statistical process Control Charts., the control limits are determined by consulting the FACTORS FOR COMPUTING CONTROL CHART LIMITS TABLE and using the values found there to calculate control limits. One of the calculations is D3 xRbar. This would establish which of the following control limits. 

Select one: 

a. The R chart, range, upper control limit.

 b. The R chart, range, lower control limit 

c. The X chart, means, upper control limit 

d. All Listed. 

QUALITY AT THE SOURCE suggests quality should be: 

Select one. 

a. Built into the product 

b. Inspected after the product has been produced 

c. Ensured by the quality control lab 

d. The job of Inspection Department 

Question 5 

Zanda Corp. has determined that it has too many products returned from customers. Zanda is interested in determining what factors or elements could contribute to the large number of returns. which of the  following quality tools would zanda , use to explore possible reasons for product returns, 

Select one: 

a. Process flowchart 

b. ABC analysis.

c. Cause and Effect diagram, Fishbone diagram 

d. Run diagrarm 

Question 6

Jones Company has identified an item for which the supply risk is high (there are very few suppliers} and the value of the purchase to the firm is high. This is called the Strategic category. A recommended way to deal with this type of item is to: 

Select one: 

a. Obtain it from lot of suppliers 

b. Find ways to purchase it more efficiently 

c. Build partnerships with suppliers for the long term 

a. Buy it locally, 

Question 7 

When small increases in consumer demand at the retail level produce progressively larger changes ot each stage upstream in the supply chain (wholesaler, manufacturer, supplier.), this is known as: 

Select one: 

a. Bullwhip effect

b. Vendor managed inventory 

c. Pareto effect

d. Buffering